Due to time constraints, we cannot offer refunds, credits, or make-ups for missed classes. If your child is unable to attend, we will see your child at the next scheduled lesson.  Consistency is one of the keys to our program.  We ask that you do your best to regularly bring your child to swim lessons.

If we cancel a class for reasons which are within our control, we will either apply a credit to your account or if possible schedule a make up day during the next session.

4. What will my child need to bring to swim class?

If your child has long hair, we ask that you tie it back in a ponytail or have him/her wear a swim cap, so that it does not interfere with swimming. For your convenience, we have both goggles and caps available for purchase in the Snack Bar.  All children under the age of three must wear a fitted, disposable swim diaper while swimming. These are available for purchase in the Snack Bar.  Plastic training pants or regular diapers are NOT permitted.

5. At what age should my child begin swim lessons?

The earlier that a child is enrolled into a learn-to-swim program, the better.  We find that children who begin swim classes before they reach one year of age generally accept the water more readily than older children.  Fear of the water is acquired over time. The older a child is when first beginning a learn-to-swim program, the more challenging his or her fear will likely be to overcome.

Remember, learning to swim is a life-saving skill–the best day to start lessons was yesterday!

6. Group lesson vs. Private lessons: which is better for my child?

We believe that the small group format is beneficial because of the social interaction it allows, as well as the opportunities it provides for our students to learn from watching each other.  Private lessons make it more challenging for an instructor to hold the attention and focus of the child on the material of the class, which increases the possibility that the child may tire of the activity, and possibly lose interest.  Children usually enjoy the camaraderie of the small group, which makes them look forward to attending their class each week.  However there a certain situations where Private lessons are benefial over group lessons.  Some examples would be if you have not enrolled your child in swim lessons before and they would need to be placed in a class with younger children. If you are unsure which is best for your child, Coach Carol can advise you.  You can reach her at (978) 448-2593 or Coachcarol@grotoncountryclub.com.

7. What if my child has a medical condition?

If you believe that your child has any form of medical condition which might reasonably affect his or her participation in swim lessons, please advise the office staff during the registration process.

8. What is your refund policy for Group and/or Private lessons?

Group lessons - to receive a full refund, cancellations must be made not later than 14 days prior to the commencement of classes.  However, we realize this isnt't always possible if your child is sick or injured the weekend before class begins or during class.  If this is the case, simply provide a doctors note and we will make every effort to either reschedule your child to a later session or refund registration.

Private lesson - If your child is sick your appointment may be rescheduled but cannot be refunded.

9. What happens if it rains or there is a thunder and lightening storm?

In case of light rain or drizzle, classes will be held.  In the case of heavy rain, classes will be held indoors & include safety tips.  Attendance is optional.  Thunder and lightening - class will not be held and due to time constraints will not be made up. There must be a 45 minute waiting period after the last boom of thunder (for example if the 9am class was cancelled it is likely the 9:45 class will be also, but not the 10:30 class).

2. Summer Camp FAQ's

1. What are the Camp hours?
Camp begins at 9:00 am and ends at 4:00pm.

2. Is there a Before or After Care program?

To allow parents to complete their work day, Groton Country Club Summer Camp program offers a Before and After Care Program. Parents may register for one-day or up to five days per week, the cost is $5.00/hour the before program begins at 8:00 am and the after program ends at 5:00 pm. Please email mls@grotoncountryclub.com for a separate registration form.

3. When arriving on the first day, where should I check in and drop off my child?

The designated check-in area is at the picnic table area in front of the Snack Bar.  Please drop your child off at the bottom of the hill and continue around the parking lot.  Please do the same at the end of the day so that the line keeps moving for the next child.  If you need to speak with a counselor on the first day please park in the parking area and walk your child up.

4. Should my child bring a bag or backpack?  What should I include in the backpack?

Please cover your child in sun block each morning.  Please include the following in backpacks: water bottle, bathing suit, towel and flip flops, extra clothing.  Please make sure the bag is clearly marked with you child’s name, and it will be stored safely by the camp’s staff.

5. If my child takes medication during the day, how will it be administered to him/her?

Groton Country Club Summer Camps have a qualified Head Counselors who monitor the safety of the campers and who are in charge of dispensing medication.  Please provide a note with instructions and the medication.  All medication is stored in a locked cabinet and will be returned to parent or guardian at the end of the enrolled session.

6. Will there be snack and drink breaks during the day?

Yes. There are water fountains easily available and we provide a small snack in the afternoon.  Snacks include popcorn, crackers and apples.

7. What should my child wear to camp?

We ask that your child always have sneakers and socks.  If your child is attending Ice Skating Camp, skating leotards, long sleeve t-shirts, pants or leggings and gloves are recommended.  If your child is attending Ice Hockey Camp, all the appropriate hockey gear and equipment is required. For more complete information, please refer to our Camp Handbook.

8. What is the counselor to camper ratio in the camp and will children be broken out into age groups?

The ratio is 6-8 children per Camp counselor. Children will be broken out into groups by age and by ability if you have two children or a child and a friend and prefer they stay together just send a note in with the registration form.

9. What are camp lunches like?

Camp lunches, which are prepared by Camp Chef are nutritious and kid-orientated. Please see attached menu. If your child does not like an item on a particular day don't worry we always have an alternative available such as cereal or bagels and cream cheese or butter.

10. What if I am unable to pick up my child?  Can I designate someone else for pick up?

Yes.  You are welcome to designate another family member or family friend to pick up your child. Please send a note with the child that morning with the name of the person who will be picking your child and a phone number where we can reach you. We will confirm the pick up your child with the designated person by asking them to provide his or her license.